Town Of Springfield
8:30 a.m. to 4:30 p.m. Monday through Friday
We have been alerted that scam artists are targeting electric utility customers throughout the United States. Often these scammers threaten the individual by telling them to “Pay up or else”. Springfield Municipal Utilities does not call individuals to collect payment by phone. We will personally come to your address if you are behind on your utility payment. Our employees wear uniforms with the Town of Springfield emblem and their name.
Tips for utility customers:
• If someone calls threatening to cut off your power if you don’t pay, don’t give them any information. This is a scam. Springfield Municipal Utilities will not call to collect payment by phone nor do we accept debit or credit cards.
• Call your utility to report the scam and to check on your account. Springfield Municipal Utilities is here to help you through any type of payment issue. We will never use aggressive or threatening tactics.
• Try to get as much information as possible then contact the police at 719-523-6241
• NEVER give personal or financial information to an unsolicited caller.